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Answer by Stuart Berg for Symbol not found: __PyCodecInfo_GetIncrementalDecoder

tl;dr: Fix this issue by doing one of the following:

  • type hash -r python, OR
  • log out and log in.

EDIT: An answer to my related question makes it clear what's happening here. When you install a new version of python, you may need to run hash -r python to tell bash to reset the "cached" location to the python executable.

In my case, I was typing python, which was on my $PATH at /usr/local/bin/python. But bash was still using the old cache location /usr/bin/python. So, the old executable was called, but the new path was provided to python in sys.argv[0]. This means that the old executable was running, but the new sys.executable value caused all the wrong modules to get loaded (including the io module).


I'm having the same problem. I installed python 2.7.11 via an installer from Python.org. Strangely, the issue seems to be related to some subtle difference between how OSX launches python when I invoke it from the shell using the full path vs. using just the word python.

So, for me, this works (invoking python via the full path /usr/local/bin/python):

$ which python/usr/local/bin/python$ /usr/local/bin/python -c "import io"$

... but this doesn't:

$ python -c "import io"Traceback (most recent call last):  File "<string>", line 1, in <module>  File "/Library/Frameworks/Python.framework/Versions/2.7/lib/python2.7/io.py", line 51, in <module>    import _ioImportError: dlopen(/Library/Frameworks/Python.framework/Versions/2.7/lib/python2.7/lib-dynload/_io.so, 2): Symbol not found: __PyCodecInfo_GetIncrementalDecoder  Referenced from: /Library/Frameworks/Python.framework/Versions/2.7/lib/python2.7/lib-dynload/_io.so  Expected in: flat namespace in /Library/Frameworks/Python.framework/Versions/2.7/lib/python2.7/lib-dynload/_io.so

So, as a workaround, you can try doing the same thing.

Elsewhere, I've posted a separate question about this puzzling behavior. Maybe somehow merely calling python invokes some strange mix of the 2.7.11 executable with the 2.7.10 dylibs??


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